Support ne communication clear kiya, par overall impact moderate tha
Mujhe yaad hai sign-up ke time support se baat hui thi, unhone process ko kafi patiently explain kiya tha, especially job workflows aur software features ke baare mein. Jo bhi queries mein ne raise ki, wo generally samajh mein aayi thi, lekin kabhi kabhi thoda technical language use hoti thi jiski wajah se clarity kam ho jati thi. Abhi bhi usually sab samajh lete hain, lekin kabhi confusion back-and-forth ho jata hai, jo time-consuming lagta hai. Onboarding training bhi accha tha, par itna detailed nahi tha jitna expect kar raha tha. Dialer aur calling tools ki basic functionality to acchi hai, lekin kuch features thoda confusing hain, aur mujhe laga hai ki agar workflows ko achhi tarah se guide kiya jaye toh performance badiya ho sakti thi. Overall, mujhe lagega ki support ne kaam kiya par thoda aur clear hone ki zarurat thi, is wajah se main is experience ko medium rating dunga.