2 out of 52 of 5Verified purchaseSupport and communication
Support ne communication accha handle kiya, par response time slow tha
Jab software se kuch problem aayi toh support team ne patience se baat ki aur politely samjhaya ki kya karna hai. Unka attitude toh acha tha, mera matlab hai ki gussa nahi kiya ya ignore nahi kiya. Lekin response aane mein kaafi time lagta tha, jo frustrating tha jab urgent help chahiye thi. Phone par baat karte hue instructions clear thi, par jitni jaldi chahiye tha woh speed nahi de paaye. To matlab communication theek tha, par timing mein wo expectations par khare nahi utare. Thoda aur fast response system hona chahiye, tab better experience hota.