Support ne clearly explain nahi kiya jaise expect kiya tha
Maine socha tha ki WFHI ki support services bahut clear aur prompt hongi, lekin meri experience thoda mixed raha. Jab bhi mujhe kisi feature, jaise database access ya dialer setup mein confusion hua, toh explanations utni clear nahi thi jitni maine sochi thi. Woh log polite the, par baar-baar clarification mangne par thoda confused lagte the. Training sessions theek-thaak the, lekin woh detailed walkthrough ki kami thi jo naye users ke liye zaroori hota hai. Sign up process smooth tha lekin jab aage badha toh kuch cheezein samajh me nahi aayi jise support ko repeat karna pada. Mera expectation tha ki mujhe poori tarah se samjha ke guide karenge, lekin mila mila response mila. Isliye abhi main decide nahi kar pa raha hoon ki next step kya ho.