Support ne clear nahi explain kiya, aur time bahut zyada laga
Maine expect kiya tha ki support team jo bhi queries hongi unka jawab jaldi aur clearly milega, takki main asaani se system samajh saku. Lekin actual mein kaafi baar mujhe lagta tha ki explanations adhure ya confusing hain. Kisi bhi cheez ko simple tarike se samjhane ke bajaye, hamesha extra details mein jaate the, jo mujhe samajh mein nahi aa rahi thi. Upar se response time bhi kafi slow tha, matlab kabhi queries ko solve karne mein two-three din lag jate the, jo mere liye frustrating tha. Mujhe lagta hai ki yeh support experience maine pehle use kiye tools ke comparison mein bahut kamzor tha, jahan pe har question ka turant aur seedha jawab milta tha. Is wajah se mujhe zyada samay laga basic cheezein samajhne mein, jo ki ek disappointment tha.