2 out of 52 of 5Verified purchaseSupport and communication
Support ne clarity nahi di, samajh nahi aaya kuch
Main expect karti thi ki jab main kisi problem ke baare me call karungi to support team mujhe clearly samjha payegi ki solution kya hai, par asli experience uske bilkul opposite raha. Jo instructions diye gaye, woh confused karte rahe aur main kaafi baar repeat karne ko majboor hui. Mera to yeh maanna hai ki communication me improvement hona chahiye. Jo training material diya gaya tha woh kaafi basic laga aur jab mujhe dialer use karna tha toh support se detail me guidance nahi mili. Shayad mujhe zyada detailed explanation chahiye tha, jo nahi mila. Invoice aur payment process to theek tha, isme koi dikkat nahi aayi, par overall clarity expectation par khara nahi utara.