Support ne clarify nahi kiya jo mujhe chahiye tha
Mujhe laga tha ki jab support ko call karunga toh sare doubts clear ho jayenge, par waise nahi hua. Jo explanations diye gaye the, wo bilkul asaan samajh nahi aaye. Har baar jab phone uthate, lagta tha ki koi simple baat bhi complicated bana di ja rahi thi. Maine unko apni problem easily batai, lekin jo jawab mile usme clarity nahi thi. Training me bhi instructions thode vague lage aur dialer setup karne mein bahut dikkat hui. Software ke features ke baare mein koi clear guidance nahi thi, aur database manage karna mushkil ho gaya tha bina kisi proper samjh ke. Automatic updates aaye, magar unhone koi farq nahi dala mera kaam jaldi karne mein. Payment aur invoice process me bhi confusion raha, details samajh mein nahi aaye ache se. Overall, itna lag raha tha ki support team se jyada tumhe khud hi samajh kar chalna padega aur software handle karna padega, jo ki frustrating hai. Jab main kisi se baat karta, toh clarity nahi milti, aur main sochta raha ki shayad mera samajh mein problem hai, par aisa nahi tha. Bahut disappointing experience raha mujhe.