Support ne calls mein improvement dikhaaya
My experience with WFHI's support and communication was a bit of a mixed bag. Initially, the sign-up and invoicing process was smooth, and I found the payment steps fairly straightforward. However, once I started using the software day to day, the telephonic support was sometimes slow to respond and inconsistent. Sometimes I received quick and helpful answers, which was encouraging, but other times I waited longer than expected which was frustrating. The database feature was quite useful and reliable, which helped ease some of my workflow concerns. The calling tools, especially the dialer, generally worked well, but I faced occasional glitches that needed support intervention. Overall, the experience was average, with some positives and frustrating moments. I think the support team is making an effort but there is room for improvement in responsiveness and clarity.