support ne bilkul help nahi kari jab problem aayi
Mba, mujhe toh yeh lag raha tha ki support se jaldi help milegi jab main dialer mein issue face kar rahi thi, par kaafi disappointment hui. Sab phone pe bolte waqt bahut hi casual lage, koi bhi technical baat dhyaan se nahi suni gayi, baar baar mujhe apni baat repeat karni pari. Training bhi itni clear nahi thi aur software update ke baad kuch features to completely stop ho gaye the mere liye. Database mein data sync bhi time par nahi ho raha tha, jis wajah se mera kaam puri tarah ruk gaya tha. Invoice aur payment process clear nahi tha, aur mujhe lagta hai ki sign-up ke dauran jo cheezen batayi gayi thi woh bilkul alag thi real mein. Mujhe lag raha hai ki agar aap support par thoda dhyaan do aur user ki problems jaldi samjho, toh ye sab issues avoid ho sakte hain. Abhi ke liye toh lagta hai ki main is platform ka use karte karte frustrated ho rahi hoon kyunki koi proper sahara nahi mila. Mujhe bahut dikkat hui ki jab problem aayi tab time pe support response nahi mila.