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WFHI review

Support ne bas problem ko badha diya, kuch bhi solve nahi hua

1 out of 51 of 5Verified purchaseSupport and communication

Support ne bas problem ko badha diya, kuch bhi solve nahi hua

Maine socha tha jab kabhi koi dikkat aayegi toh support help karega, par mera experience bilkul alag raha. Jab software ka dialer bar-bar freeze ho raha tha, toh maine contact kiya support se. Unhone bas mujhe basic batein batayi aur problem ko solve nahi kiya. Har call pe mujhe wahi standard response mila, jaise ki mujhe pata nahi tha already. Jab automatic updates aaye, toh usse mera workflow aur kharab ho gaya, maine fir se support ko bataya toh unhone kaha ki unka system theek hai. Ye sab sunke mera frustration badh gaya, aur mujhe laga ki yahan se help milna mushkil hi hai. Agar ye situation thi, toh main kabhi nahi sochta ki dusre ko recommend karunga. Overall, mera experience negative raha kyunki technical issues ke time pe bhi proper assistance nahi mili. Lagta hai ab mujhe alag koi software dekhna padega apna kaam chalane ke liye.

Rakesh MohanSikkim, IndiaExperience: Published:
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