Support ne bas ek hi cheez achhi ki
Maine socha tha ki telephonic support fast aur helpful hoga, par reality thodi alag thi. Jab main unko call karti thi, toh response time bahut lamba tha, jo mujhe thoda irritating laga. Jo ek cheez acchi thi, wo thi their polite tone. Wo log confused nahi dikhte the, jo mujhe pehle expectation mein nahi tha. Par overall, support ne mera jo issue tha uska solution expected time pe nahi diya. Dialer mein problems thi, jo bar-bar repeat hui, aur unka support jyada effective nahi tha. Software mein updates automatic hote hain, par uske baad bhi bugs wahi ke wahi rahe. Payment aur invoice ka process thoda clean tha, lekin support ki kami ne mujhe frustrated kar diya. Toh main bas ye keh sakti hoon ki polite hone ke alawa, wo log meri help mein utne effective nahi the jitna maine socha tha. Shayad woh ache se train nahi hain telephonic support dene ke liye.