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WFHI review

Support ne baar baar time lagaya par finally sab ho gaya

5 out of 55 of 5Verified purchaseSupport and communication

Support ne baar baar time lagaya par finally sab ho gaya

Jab software mein kuch problem aayi, toh support ko call karna pada. Shuru mein toh lag raha tha ki kaafi time lega sab solve karne mein, kyunki baar-baar mujhe apni baat repeat karni padi. Lekin jitna time laga, utna zyada effort bhi diya support waalon ne. Matlab, wo poori koshish kar rahe the solution dene ki, chahe time lag raha ho. Sometimes step-wise instructions clear nahi the, par phone pe explanation se problem samajh aayi. Database feature ke issue pe unhone patience rakha aur mujhe bhi samjhaya ki kaise apne end se setup karna hai. Dialer ke glitches pe bhi support dheere-dheere guide karte rahe. Overall, process thoda hour-long tha, but because of unka consistent support effort, main samajh paaya ki software kaise chalana hai. Toh basically, in sab attempts mein thoda waqt laga, par expert help milne se kaam chal gaya.

Parth LalRajasthan, IndiaExperience: Published:
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