Support ne achhi koshish ki par explanation thodi lambe time ki mangti thi
Main support ke sath communicate karte waqt dhyaan se samajhna chah rahi thi ki software updates aur database syncing kaise kam karta hai. Yeh process kaafi time laga kyunki mujhe baar baar clarification leni padhi, aur lagta tha ki explanations zyada technical ho rahe hain jise samajhna utna straightforward nahi tha. Dialer system ka jo feature tha, uska step-by-step guide slightly detailed tha par usme kuch gaps bhi the, jiski wajah se mujhe apni taraf se additional research karni padi. Signing up ke dauraan jo invoice process aayi, usmein clarity thi par payment labeling thoda confusing tha aur hotline support se baat karne par alag-alag explanations mil rahe the. Overall, support team ki koshish thi ki woh har point par clear kar paaye saari confusion, par clearly samjhane ke liye mujhe patience rakhna pada aur baar-baar repeat karna pada ki mujhe kis tarah ki help chahiye. Agar communication level thoda aur improved ho jaye toh main zyada satisfied feel karungi.