2 out of 52 of 5Unverified experienceSupport and communication
Support ne acha start kiya but phir hi disappoint kiya
Mujhe pehle support thoda helpful laga jab maine dialer ke issue ke baare mein call kiya tha; unhone sab questions dhyaan se suna aur samajhne ki koshish ki. Lekin baad mein jab mujhe dubara help chahiye thi, toh response bahut slow tha aur baat khatam ho gayi jaisi lag rahi thi. Ye baat mujhe kaafi sochne pe majboor karti hai ki agle dafa mujhe zarurat pade toh kya waise hi experience milega? Phone support ne shuruaat mein toh acha impression diya tha, par uske baad wait karte karte thoda frustrated feel hua. Training aur software updates theek chal rahe hain, lekin jab major help chahiye ho toh unka support consistent nahi lagta. Isi wajah se mujhe lagta hai ki dubara call karne ka ichha ab zyada nahi hai.