Support ne acha response diya par zyada help nahi mili
Dekha toh yeh hua ki jab bhi maine support ko call kiya toh response time theek tha, zyada late nahi hua. Lekin jo actual madad milni chahiye thi, wo thodi adhuri lagi. Kabhi kabhi toh lagta tha ki woh sirf apni baat repeat kar rahe hain, original problem solve karne ke bajaay. Dialer aur database features ke issues ke baare mein maine pucha tha, unhone kuch basic solutions diye par kuch advanced queries pe kisi ne bhi detailed help nahi di. Payment aur invoicing mein jo confusion thi, uspar bhi aise hi response mila. Training ke questions ko lekar bhi clarity thodi kam thi. Overall, support team available toh thi, lekin expected level ki assistance nahi mili jo mujhe lagta tha ki milegi. Isi wajah se main neutral rahungi, 3 stars ke aas paas.