4 out of 54 of 5Verified purchaseSupport and communication
Support ne acha response diya, par thoda faaltu waqt laga
Mujhe lagta hai ki aapke support team ki taraf se communication overall theek tha, but thoda tedious lagta tha jab main compare karta tha pehle jo maine kahi aur use kiya tha. Response time kabhi kabhi slow tha aur mujhe baar baar explain karna padta tha ki kis issue pe help chahiye. Even though telephonic assistance milti thi aur koshish ki ja rahi thi problems solve karne ki, basic queries ko repeat karna thoda frustrating tha. Software ki updates achhi thi aur database integration smooth raha. Overall the effort continuous laga jo expected se zyada tha support lete waqt, par quality main compromise nahi hua, which is good.