Support nahi samjha meri baat, woh moment jab frustration badh gayi
Mujhe jab problem aayi dialer ke sath, main soch raha tha ki support help karega toh sab thik ho jayega. Lekin jab call kiya, response slow tha aur jo issue tha woh clearly samajh nahi paaye. Matlab unka patience toh theek tha, par solution dene mein clarity ki kami thi. Kabhi kabhi aisa lagta tha ki woh apna system check kar rahe hain, lekin mujhe turant madad chahiye thi. Mere paas thodi thodi jankari thi training ke baare mein, par jab koi emergency ho tab woh extra guidance ki ahmiyat hoti hai. Phone par baat karte waqt unhone kaha ki phir se check karenge aur call back karenge, par woh call aayi hi nahi. Thoda reserve hoon main yeh soch ke ki shayad mera issue unusual hai, but such behavior should not be there in professional support. Overall meri expectation thi ki error jaldi fix hoga par woh moment jab mujhe laga ki support mera problem handle nahi kar raha, wahi sabse disappointing tha.