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WFHI review

Support nahi kiya mere kaam wale hours mein

1 out of 51 of 5Verified customerSupport and communication

Support nahi kiya mere kaam wale hours mein

Maine jab WFHI ka support use kiya toh mujhe bahut frustration hui kyunki unke working hours mere kaam ke hours se bilkul sync nahi the. Main raat ko zyada kaam karti hoon, par support kabhi available nahi hota tha uss time. Dialer aur calling tools ki bhi compatibility meri timings ke saath match nahi karti thi, jis se calls delay ho jate they. Jab bhi kisi urgent issue ke liye contact karne ki koshish ki, toh ya toh line busy hoti thi ya call drop ho jata tha. Database feature thik tha lekin uska use karne mein bhi support nahi mila jab koi problem hui. Mujhe lagta hai ki automatic updates bhi timely nahi aaye the, jis se software mein bugs aa jate they. Payment aur invoicing process theek tha, lekin unka timing support ke bina adhoora lagta hai. Overall, jo service di gayi, woh mere kaam ke hours mein fit nahi thi, aur main is service se disappointed hoon kyunki main apne deadlines meet nahi kar paayi due to unka unresponsive support.

Sonia PandaKerala, IndiaExperience: Published:
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