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WFHI review

Support mujhe laga thoda acha aur thoda thoda confusing tha

5 out of 55 of 5Unverified experienceSupport and communication

Support mujhe laga thoda acha aur thoda thoda confusing tha

Support aur communication ka order generally logical tha. Sabse pehle contact karna simple tha, uske baad basic instructions milti thi. Jo accha tha woh yeh ki unhone jaise jaise meri queries badhi, waise waise incrementally complex explanations dene ki koshish ki. Lekin kuch steps thode unclear lag gaye, jaise ki jab latest software update ko integrate karne ke liye help mangi, toh mujhe circular information mili jisme mujhe khud se additional confirm karna pada. Positive point yeh bhi hai ki support team phone pe thoda patiently sunti thi aur priority assistance ka option bhi tha, jiski wajah se mujhe zyada wait nahi karni padi. Par jahan tak communication ka sequence hai, kabhi kabhi mujhe laga ki mujhe apne hisab se route nikalna pada rather than woh step-by-step pace jo main expect kar raha tha. So, overall it was helpful but thodi jagah thoda confusion bhi.

Manjeet GaikwadRajasthan, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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