4 out of 54 of 5Unverified experienceSupport and communication
Support mostly met expectations, but one part really stood out
So I wasn’t sure what to expect with support, but after trying it out, I’d say it pretty much matched what I thought going in. The team was responsive enough, not too formal, which felt good. The dialer’s troubleshooting was handled quickly, which was a relief. What really stood out to me though was how well the automatic updates were communicated – a reminder or a small note before the changes happened. That’s not something I’d expected beforehand. Just that little heads-up made a big difference because it prevented disruptions in my workflow. Other than that, it was business as usual with the support, nothing flashy, but definitely reliable.