Support mostly met expectations but had some wait times
I was hoping the telephonic support would be quicker than it actually was, though overall it did meet most of my expectations. The help I received matched what I anticipated in terms of quality and knowledge, and the representatives were courteous and helpful. However, there were times when I had to wait longer than I would have liked to get a response, which was a bit frustrating. On the bright side, the automatic updates meant that I rarely ran into software bugs that needed immediate support. The onboarding flow and training eased me into the system comfortably, and signing up as well as the payment process went smoothly with no surprises. While the support could be more prompt, the quality of assistance was worth waiting for, so I feel the good generally outweighed the bad in my experience here.