3 out of 53 of 5Verified purchaseSupport and communication
support moment clicked after a few tries
Initially I thought the support might be a bit slow based on previous experiences elsewhere. When I first called, the response was a bit delayed, and I felt a bit frustrated because my issue seemed simple but it took a while to get the right assistance. Over time, I realized that the team understood the product well, and the telephonic support could handle most questions effectively. The automatic updates sometimes changed interface elements, which made me unsure if my query was based on an old version or the new one. So, it clicked for me that support was generally solid, but I had to adapt to a bit of variability in wait times and the frequent updates to the platform.