Support mix: accha mila toh samjha nahin
Mujhe lagta thi ki WFHI support thoda easier hoga but kuch baatein clear thi aur kuch confusion thi. Jab main training kar raha tha, tab telephonic support se help li but har baar mujhe zyada khud samajhna padta tha. Onboarding mein bhi kuch steps ko samajhne mein thodi dikkat hui, especially dialer usage ke baare mein. Database feature thik tha, par auto updates ne kabhi kabhi unexpected changes laaye jo samajh nahi aaye. Sign-up aur payment process mein problems nahi thi, invoices time pe aayen, usmein acha experience raha. Lekin overall mujhe laga ki thoda zyada khud adjust karna pada. Support team ne toh call par baat ki par sab questions ka solution jaldi nahi mila. Dialer aur calling tools mein feature acha hai lekin kabhi kabhi lag karta hai ki training session mein jo bataya gaya tha, woh thoda unclear tha. Mujhe lagta hai ki agar training thoda aur detailed hota, toh better hota. Phir bhi main WFHI ke software ko use kar raha hoon, kyunki kuch features useful hain. Agar next time support thoda zyada helpful hota, toh main aur confident hota.