Support milne mein thoda jyada time lagta raha
Maine jab se WFHI ke communication aur support ko use karna shuru kiya, toh mujhe mila ek mix experience. Ek taraf main appreciate kar raha tha support team ki koshish ko jo mere dialer aur database se related questions ke jawab de rahi thi. Lekin on the other hand, bure waqt jab mujhe jaldi help chahiye thi, toh response lene mein jo time laga, woh mera patience test kar raha tha. Kabhi kabhi lagta ki system ke automatic updates wajah se kuch issues aajate hain, aur support samajhne mein thoda slow lagta hai ki problem kya hai. Par jab solution mile, toh main khush hua ki guidance clear thi. Shayad agar wo log thoda faster hote, toh mera overall impression aur better hota. Main expect kar raha tha ki mujhe baar baar call ya message karna na pade, par phir bhi support ko repeatedly contact karna para. Agar future mein phir kabhi zaroorat hongi, toh main definitely support ko hi fir call karunga, par thoda jaldi milne ki umeed ke saath. Mere liye time lagna ek badi baat rahi.