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WFHI review

Support milne me thoda waqt lag gaya

4 out of 54 of 5Verified purchaseSupport and communication

Support milne me thoda waqt lag gaya

Main samajh raha tha ki support fast milega but thoda wait hua. Pehle call connect hone me thoda zyada time waste hua tha, aur baar baar apni baat repeat karni padi. Support team ne jo solutions diye, wo theek the, par thodi clarity ke liye mujhe kahin kahin back and forth karna pada. Main kisi urgent problem ka solution chah raha tha, toh ye slow rehne se thoda irritate hua. Training ke dauran jo software interface dikhaya gaya tha, wo kaafi smooth tha, toh main expect kar raha tha ki support bhi utni hi smooth hogi. Overall, patience rakh ke kaam ho gaya, aur agent bhi helpful tha, bas ye waiting time agar kam ho jaye toh accha ho. Dialer feature use karte waqt database ka access bhi theek tha, aur automatic updates ne bhi software thoda aur efficient banaya. Mujhe lagta hai main firse ye service use karunga, bas support call ka wait time reduce ho toh better experience hoga.

Varun KapadiaPuducherry, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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