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WFHI review

Support milna mushkil tha, kaam sahi nahi hua

1 out of 51 of 5Unverified experienceSupport and communication

Support milna mushkil tha, kaam sahi nahi hua

Maine software ka use karte waqt bohot baar support contact karne ki koshish ki, lekin zaroori information milna asaan nahi tha. Jo telephonic support tha, uske timings aur availability ki wajah se mujhe apne queries solve karne me bohot delay hua. Database feature ko samajhna mushkil nikla aur dialer me kuch issues aaye, jinke liye proper guidance nahi mila. Automatic updates ne bhi kabhi kabhi functionality ko disturb kiya, jiski wajah se workflow me interruption hota tha. Sign-up aur payment ka process technical terms ke wajah se confusing laga, aur invoice details clear nahi thi. Overall, maine software ko continue karna chaha par support ki kami ke karan mera experience negative raha. Ye product mere liye kaam nahi kar paya aur mujhe laga ki ye mere time aur paise ka sahi istemal nahi tha.

Nishant KonarPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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