Support mili nahi to frustration hi bada
Main pehle kuch software aur tools use kar chuki thi jisme support kaafi acha hota tha, waise compare karon to WFHI ki telephonic support expectations pe khara nahi utra. Jab maine unse madad mangi, toh ya toh response delayed tha ya kisi baat ko properly samjhane mein fail rahe the. Training sessions theek thaak the, lekin jaise hi koi technical problem aayi, support commute karwana musibat ho gaya. Onboarding mein thoda clarity thi, par jab problem real time me aaye, toh help milna mushkil tha. Database ka setup thoda complex laga, aur jab phone pe samjhana tha, toh lagta tha ki samne wala banda meri baat nahi samajh raha. Software khud kaafi promising lagta hai, lekin jab support system weak ho jaye, toh frustration badhta hai, aur mujhe laga kaafi helpless nazar aa rahi thi. Automatic updates se bhi issues aaye, jisse mera workflow interrupt hota raha. Agar main wapas se sochu toh, mujhe lagta hai ki agar support ka level better hota toh maine zyada smooth experience carry kiya hota. Abhi toh lagta hai software promising hai, par support ke bina use karna mushkil ho raha hai.