Support mili nahi jab sabse zarurat thi
Yaar, sach kahun toh support dhundhna bilkul bhi aasan nahi tha jab mujhe sabse zyada zarurat thi. Main baar baar call kar rahi thi, par ya toh line busy thi ya fir call disconnect ho jaata tha. Jab baat hui, toh lagta tha ki agent ko bhi samajh nahi aa raha tha mere issue ko, poochta raha wahi questions jo maine pehle bhi answer diye the. Online help me bhi woh clear instructions kahaan thi? Mujhe lagta hai ki thoda aur structured support system hona chahiye jahan quickly solution mil sake. Signup aur payment process theek tha, par support ke bina software properly use karna mushkil tha. Honestly, agar support itna frustrating tha toh main confidently software recommend nahi kar sakti. Bahut time waste hua aur kaafi tension bhi hoti rahi because of this. Definitely needs serious improvement for customer help.