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WFHI review

Support mila toh subah click hua, pusht he nahi tha initially

3 out of 53 of 5Verified customerSupport and communication

Support mila toh subah click hua, pusht he nahi tha initially

Maine jab software use karna start kiya toh sabse pehle sign-up process kaafi smooth laga, magar thodi confusion support ke timing ko le kar thi. Main apne daily kaam shaam ko karta hoon, aur jab mujhe technical problem aayi toh mujhe pata chala ki unka telephonic support office hours mein hi available hai, jo ki mere working hours se match nahi karta tha. Thoda irritate bhi hua kyunki shaam ko jab zyada waqt hota toh help nahi milti thi. Isliye pehle do din struggle karne ke baad main support ko subah call karta tha, tab jaake wo mujhe badhiya se samjha paate the. Overall communication theek thi, par schedule mismatch ki wajah se frustration bhi aaya. Software updates automatic thi aur wo kaafi beneficial rahi, chhupi hui bugs fix ho gayi. Database feature bhi useful tha, lekin initial setup confusing tha. Thoda patience chahiye hota hai onboarding mein, aur main chahta hoon ki future mein support hours flexible ho taaki main apne favorite time pe call kar sakoon. Ab mujhe lagta hai ki jab maine system properly samajh liya toh woh moment aaya jab software mera dimaag bhi samajhne laga, aur calls aur database handling dono smooth hone lage. Lekin overall, agar kisi kaam ka timing support ke saath align na ho toh thoda mushkil hota hai.

Manoj MishraJharkhand, IndiaExperience: Published:
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