Support mila toh acha tha par thoda response slow tha
Maine support ke baare mein socha tha ki wo thoda zyada jaldi react karenge kyunki product user forum pe unhone aisa bataya tha. Jab main onboarding phase mein thi, tab mujhe ek issue tha dialer setup karne mein. Maine pehle email kiya aur support se request ki. 24 ghante se thoda zyada laga reply aane mein, toh maine phone pe call kiya. Call par mila phone support theek tha, lekin koi extra guidance nahi mila beyond jo basic training mein tha. Dialer tools chalane mein help thodi limited thi, aur iska workflow thoda complex laga jo mujhe thoda adjust karna pada. Lekin baad mein jab database feature ke integration ki baat ayi, toh usmein support kaafi proactive tha aur mujhe stepwise samjhaya ki data upload kaise karu. Training ke content mein clear instructions thi, jo mujhe kaafi help kar rahi thi overall. Ise mila kar main keh sakti hoon ki experience accha tha par thoda aur quick communication better hota.