Support mila toh acha tha, lekin onboarding me time laga
Maine socha tha ki sign-up ke baad sab smoothly start ho jayega, matlab main turant apne remote workflow tools use kar paunga. Lekin reality thodi alag thi. Support team ne telephonic calls pe kafi patients dikhayi, jo ek achi baat hai, unhone meri queries dhang se samjhi aur respond kiya. Lekin onboarding process mein thoda time zyada lag gaya. Database setup karte waqt kuch confusion hui labels ke sath, jo ki mujhe samajhne mein thoda waqt laga. Software updates automatically aate rahe, jo ki kaafi helpful raha, aur calling dialer bhi theek-thak perform karta tha. Par invoice aur payment ke process mein mujhe thoda clarification ki zarurat thi, woh bhi support team ne arrange kiya. Overall, main mixed feelings ke sath keh sakta hoon ki kaam toh ho gaya, lekin expected se zyada time necessary tha start hone ke liye, jo thoda frustrating raha.