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WFHI review

Support mila toh acha laga, par thoda confused hua bhi

3 out of 53 of 5Verified customerSupport and communication

Support mila toh acha laga, par thoda confused hua bhi

Jab maine support team ko try kiya, toh pehle mujhe laga ki shayad mujhe turant muddah samajh mein aa jayega jaise maine expect kiya tha. Lekin actual mein, initial calls mein mujhe thoda wait karna pada aur mujhe khud se database aur dialer ke kaafi parts ko samajhna pada. Support documentation thoda complicated laga, par jab last mein samajh nikla tab laga ki overall process chalta to hai, bas thoda slow tha. Payment aur invoicing ke mamle mein mujhe thoda zyada clarity chahiye thi kyunki kuch features ke baare mein baar-baar poochna pada. Support team ki telephonic help mein delays hue, par jab mila toh detailed tha, yeh thoda positive laga. Jo mujhe pehle laga tha as a straightforward process, woh thoda zyada mehnat wala nikla, especially jab technical setup ki baat aayi. Overall, support experience mixed tha; kabhi frustration bhi hui, kabhi relief.

Puneet DeshmukhChhattisgarh, IndiaExperience: Published:
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