Support mila thoda mixed, pehle jaisa nahi tha
Mere liye WFHI ka support experience thoda mix tha. Pehle mein jis service ka use karti thi, usmein response zyada quick aur personalized hota tha. Yahan par jab mein call karti thi to thoda wait karna padta tha, aur kabhi kabhi jo solutions diye jaate they wo completely mere issue ko solve nahi kar pate the. Lekin ye bhi sach hai ki unka telephonic support courteous tha aur help karne ki koshish karta tha. Training session ke dauraan communication clear thi, par jab software ke kisi complex feature ke baare mein poochi to samjhana thoda mushkil lag gaya. Mujhe laga WFHI ke communication mein thoda professionalism ki kami thi compared to meri previous experiences. Par billing aur sign-up process transparent tha, jahan clarity thi. Isliye overall support experience thoda positive bhi tha, par mera feedback mixed hoga kyunki har waqt mujhe satisfactory help nahi mili.