2 out of 52 of 5Unverified experienceSupport and communication
Support mila thoda ajeeb, sochta raha ki kya karoon
Jab mujhe thodi madad chahiye thi support se, toh main soch raha tha ki kitna asaan hoga cheezein find karna. Par joh hua, woh thoda alag tha. Kabhi documentation mein woh exact answer nahi mila jo main dhund raha tha, aur phone support pe bhi samjhane mein thoda waqt lag gaya. Mujhe laga tha ki procedures thode zyada streamlined honge, par thodi jhanjhat aur delay hua. Shayad main khud zyada technical nahi hoon, isliye confusion hua ho, par phir bhi mujhe laga ki kahin na kahin support structure thoda better ho sakta tha. Uske alawa, automatic updates theek chal rahe the aur dashboard smooth tha, toh wo part accha laga. Bas support mein woh smooth feeling nahi aayi jo main expect kar raha tha.