3 out of 53 of 5Verified purchaseSupport and communication
Support mila theek tha, bas response time average hi raha
Mujhe jab support team ko contact karna pada, toh overall toh unka approach theek tha. Log response dene mein zyada late nahi huye, lekin itni jaldi bhi nahi the jitna ideally chahiye tha. Kabhi phone uthaya toh baat karne wali ne mere queries ko dhyan se suna, aur solution dene ki koshish ki thi, par lagta hai ki resources limited hain. Kuch calls mein lag gaya ki mujhe thoda wait karna padega, which was manageable but not very satisfying. Database feature related kuch chhote suggestions diye the maine, jinke upar feedback lene ko bola tha, par updates thode delayed aaye. End mein, jo outcome mila hai, woh theek hai, kaam chal gaya hai, par thoda aur responsive team se mujhe zyada fayda hota. Isliye rating 3 star dena theek rahega.