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WFHI review

Support mila tha, par thoda time laga find karne mein kya chahiye tha

4 out of 54 of 5Verified purchaseSupport and communication

Support mila tha, par thoda time laga find karne mein kya chahiye tha

Jab maine pehli baar WFHI ka software shuru kiya, mujhe support system understand karne mein thodi dikkat ayi thi. Jab tak mujhe pata chala ki kis tarah se call karna hai ya database manage karna hai, thoda time lag gaya. Lekin baad mein soch raha hoon ki unka setup aur training ka flow itna complex nahi hai, bas mujhe shayad jaldi mein sab kuch seekhna tha isiliye initially lag raha tha ki support itna quick nahi mila. Jo dialer tool hota hai wo workflow ko simplify karta hai khas kar calling ke liye, communication tools thik hain aur database integration bhi smooth hai. Jab phone pe baat ki to log helpful the aur poora process samjhaana chahte the, even though mujhe unka exact contact details dhundhna thoda challenging laga tha sign up ke baad. Automatic updates thoda inconvenient lage kabhi-kabhi kyunki wo kaam ke beech mein chalu ho jate the. Invoicing aur payment process thik-thak clear tha, koi zyada confusion nahi hui. Aaj jab main piche mud ke dekhta hoon to lagta hai ki unka support system accha hai par shayad thoda zyada explanatory ho sakta tha onboarding mein, jis se jaldi se samajh aaye kya karna hai. Overall, experience achha tha aur main 4 stars dunga kyunki wahi thoda sa initial adjustment time tha jo thoda frustrating raha.

Rajesh IyengarLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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