Support mila tha par expectation se match exactly nahi hua
Initially I was expecting ki jab main support team ko call karungi toh turant aur detailed help milegi about software errors and dialer issues. Par jab actual mein contact kiya, toh thoda mixed experience tha. Kuch support staff ne mere doubts ko achhi tarah samjha aur patiently solve kiya, especially jab database feature ko samajhne ki baat aayi. Lekin kabhi-kabhi lagta tha ki communication mein thodi delay ho rahi hai ya phir explanation utni detailed nahi, jitni main expect kar rahi thi. Agar main compare karu jo pehle socha tha and jo mila, toh dono mein mid-level difference tha. Jo invoice aur payment related queries the, unka response thoda tezi se aaye, jo achha laga. Overall, although support mila roughly jaisa expect kiya tha, kuch jagah par communication aur problem-solving speed better ho sakti thi. Lekin software updates and training sessions ne kaafi help ki remote work manage karne mein. Toh I can't say it was bad, par poora satisfactory bhi nahi tha.