Support mila sahi, par thoda aur easy hona chahiye tha
Mera experience WFHI ke support ke saath mix tha, kyunki mujhe jo information chahiye thi, wo mil gayi thi, lekin thoda dhoondhne pe. Pehle toh sign-up karte waqt clear instructions milti thi jo helpful thi in understanding the invoicing and payment steps. Lekin jab dialer mein issues aaye, toh mujhe frequently call karna pada support se, aur unka response milna immediate nahi tha hamesha. Database feature ko lekar bhi kuch queries the, jinke answers thode delayed aate the. Training sessions ache the, woh toh simple language mein samjhate they jaise ki woh mera dost ho, but kabhi kabhi jab specific tool use karne ki baat aayi toh thoda confusing lagta tha jab tak main apni taraf se try nahi karta tha. Automatic updates achhe hain, unhone mere software ko updated rakha bina mujhe manual intervention ki zarurat ke. Billing aur payment ke steps main thoda jhanjhat feel hua initially, but as I kept using platform, samajhne laga kaise best work karna hai. Toh agar main compare karu ki kya acha hai aur kya thoda struggle tha, toh main kahunga ki overall support helpful tha par thoda aur user friendly hona chahiye tha.