Support mila par zyada tar mujhe hi sab samajhna para
Mujhe yeh kehna padega ki support se contact karna itna asaan nahi tha. Har baar jab main phone lagati thi, bas common cheezein repeat karni padti thi. Kahi baar mujhe khud hi software ko samajhne aur training materials dekhne ki koshish karni padi, support se directly clear help mila nahi. Jo workflow setup karna tha, usme bhi assist karna kam mila, zyada tar main apni mehnat se hi kar rahi thi. Aapko lagta hai ki jo cheezein thodi straightforward hongi, wahan bhi mujhe waqt dena pada. Automatic updates ke baad bhi main confused thi ki kuch naya feature add hua ya nahi. Training sessions se kuch benefit hua thoda, par overall support mein jagah tha improvement ki. Time aur effort zyada laga jab itna help online ready nahi hua. Bas itna hi keh sakti hoon ki main confident nahi thi bina extra help ke chal paungi.