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WFHI review

Support mila, par thodi der aur baar-baar call karna pada

3 out of 53 of 5Verified customerSupport and communication

Support mila, par thodi der aur baar-baar call karna pada

Pehli baar jab support se baat ki thi, toh thoda wait zyada tha aur lagataar baar connect karne ki koshish karni padi, jo frustrating tha. Phir jab maine dialer ke issue bataya toh response thik-thak mila, par maaloom tha ki wahi baat baar-baar dobara repeat karni padegi agar main follow-up karoon. Poora experience thoda aisa lagta tha jaise main apni problems baar-baar explain karti hoon without any major improvement actual resolve hone mein. Database feature ko integrate karne mein bhi same baat lagi — thoda slow aur repetitive. Lekin haan, overall support team polite thi, aur main samajh paayi ke thoda patience rakhna zaroori hai is system ke saath. Agar dobara bhi karungi toh shayad itna patience rakhna padega, but I guess it’s manageable for now. So, would I do it again? Haan, par for sure with some hesitation due to repetitive support calls.

Sunanda BhardwajMadhya Pradesh, IndiaExperience: Published:
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