Support mila, par thoda time lag gaya
Main soch rahi thi ki support milte hi sari problems jaldi solve ho jayengi, magar thoda zyada waqt lag gaya. Phone pe baat karna manageable tha, dialer system sahi tha, aur training sessions bhi theek se cover kiye gaye the topics. Billing aur payment issues me clear instructions dene ki koshish ki gayi thi, par kabhi-kabhi delays hue. Database feature jo use kar rahi thi, uske integration mein support ne madad ki, par response time thoda slow tha. Sign-up aur invoicing process smooth tha, par jab payment issues aaye tab customer support ko baar-baar contact karna pada. Mera overall impression ye tha ki support ne meri expectations se thoda kam perform kiya, par finally problem solve ho gayi. Agar time thoda kam lagta, toh main zyada khush hoti.