Support mila, par sab khud hi samajhna pada
WFHI software ka support mujhe mila, lekin usmein thoda jyada effort khud karna pada. Maine expect kiya tha ki jab bhi problem aayegi toh support team turant help karegi aur sab kuch easy banayegi. Lekin jo maine observe kiya, kai baar mujhe database feature ko samajhne ke liye documents khud padhna pada, kyunki support calls mein sab explain nahi hota tha. Dialer ke settings set karne me bhi main zyada experiment karta raha, kyunki proper guidance nahi milti thi. Automatic updates achhe se ho gaye, toh software mein naye features aa gaye without mujhe kuch karna. Telephonic support ki baat karun, toh they were polite but mujhe wo responsiveness nahi mili jaisi maine sochi thi. Phir bhi, jaisa ki maine kiya, kaam to ho gaya, bas support ka level expected se thoda kam nikla.