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WFHI review

Support mila, par sab cheezein asaan nahi thi

3 out of 53 of 5Unverified experienceSupport and communication

Support mila, par sab cheezein asaan nahi thi

Support system kaafi mixed laga mujhe. Sign-up aur invoicing easy tha, koi dikkat nahi aayi waha. Training sessions theek-thaak the, lekin kabhi kabhi lagta ki instructions zara confusing hain, especially jab dialer aur database ko sath mein use karna ho. Automatic updates to regularly aate rahe, par updates ke baad kabhi-kabhi naye features ya settings ko samajhne mein time lagta tha. Telephonic support ki baat karun to, kabhi-kabhi response quick milta tha aur kisi problem ko turant solve kar dete the, par kabhi lagta ki queries jyaada detailed hain toh thoda wait karna padta hai. Overall, support mila, par jitni jaldi chahiye tha utni help nahi. Isliye main yeh kahungi ki software aur support dono hai, par use karne ke liye patience ki zaroorat hai. Agar doston ko batana ho toh main bolegi ki sab kuch asaan experience nahi tha, lekin manage kar liya.

Veena RaiPunjab, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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