Support mila par kabhi kabhi late tha, ab sab thik hai
Dekhiye, support team mostly theek-thaak response deti hai, par kabhi kabhi phone uthana ya message ka reply karna late ho jata tha. Main ne kai baar yeh baat repeat ki hai, par patience rakhna padta hai. Waqt pe problem solve nahi hui toh frustration hota tha, par unhone follow-up karna bhi chhoda nahi. Training ki baat karein toh woh helpful thi, par jab main query rakhta tha, woh turant resolve nahi bhi karti thi hamesha. Aakhir me, waqt ke saath support better ho gaya hai, shayad unhone apne processes thode improve kiye hain. Ab jab kisi issue hota hai toh kam se kam 24 ghante ke andar response aata hai, jo pehle ki tulna mein accha hai. Matlab, kabhi kabhi slow raha, par aakhir mein issue resolve ho jata hai. So, matlab conclusion yeh hai ki agar patience ke saath kaam karo toh support se fayda milega.