3 out of 53 of 5Unverified experienceSupport and communication
Support mila lekin information dhundhna mushkil tha
Main samajhti hoon ki support team helpful thi jab unse baat ki, par yeh baat jari rakhti thi ki main query ka jawab database ya software mein easily dhundh nahi paai. Kabhi documentation confusing lagta tha aur kabhi telephone pe direct support connect karna bhi time-consuming hua. Maine training session bhi attend kiya tha, par phir bhi kisi specific feature ke bare mein detail milna mushkil tha. Kitni der lagti thi clear instructions milne mein aur kabhi kabhi main frustrated feel karti thi ki kyun sab kuch simple tarike se accessible nahi hai, par haan support ke log koshish karte the madad karne ki.