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WFHI review

Support mila lekin info dhundhna tha thoda tedious

2 out of 52 of 5Unverified experienceSupport and communication

Support mila lekin info dhundhna tha thoda tedious

Main yeh WFHI ka software use kar raha tha, aur sach bataun toh main apni zarurat ki details jaldi se find kar pana nahi tha. Support se jab contact kiya toh woh theek tha, matlab baat hoti thi, par jo info mujhe chahiye thi wo easily nahi mili. Database feature use karne mein thoda confus karta tha aur dialer mein bhi kabhi kabhi call lagane mein delay hota tha. Sign-up aur payment process smooth the, woh toh okay tha. Training material bhi hai par wohk bhi thoda vague laga, samajhne mein asaani nahi hoti thi bina help ke. Telephonic support se jo madad milti thi woh mainly basic queries ke liye acha tha, par advanced issues mein wait karna padta tha priority service mein bhi. Updates automatic milte hai but kabhi kabhi lagta hai ki naye features ka poora explanation nahi hota jiski wajah se confusion badhta hai. Overall, chahta tha ki zyada smooth experience mile jahan se main time waste na karun, but thodi si chakkar maarni padti hai har step pe.

Nagesh SinghalKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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