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WFHI review

Support mila late, par confidence thoda toh badha

3 out of 53 of 5Verified purchaseSupport and communication

Support mila late, par confidence thoda toh badha

Maine software ka use start kiya aur thoda phasa hua feel kar raha tha initial setup mein. Thoda complex lag raha tha dialer aur database integration. Jab support ko contact kiya, laga unka response time thoda zyada tha, kuch waqt laga samajhne mein ki kya process hai. Par unki explanation technical terms ke sath bhi kaafi clear thi. Phone pe dialogue ho raha tha toh lag raha tha they want to clarify sab doubts properly. Kuch queries ke jawab quick mile toh kuch me patience rakhna padha. Fir bhi, end tak jo training materials diye gaye the aur jo onboarding session hua, usse kafi comfort mila software ko use karne mein. Support team ne bhi step by step guide kiya, jo mere liye ek confidence build karne mein madadgar raha. Lekin mujhe lagta hai ki thoda aur proactive support ho sakta tha early stage mein taaki jaldi tackle kar paun problems ko. Overall balance yehi tha ki support slow tha, but eventually samajh aa gaya ki kaise kaam karna hai. Main is point pe kahe sakta hoon ki agar patience rakho toh yeh software kaafi useful ho sakta hai, bas initial phase ke liye thodi der lag sakti hai.

Sunil GokhaleChandigarh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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