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WFHI review

Support mila kiya, par response thoda slow tha

3 out of 53 of 5Unverified experienceSupport and communication

Support mila kiya, par response thoda slow tha

Maine expect kiya tha ki jab main kisi problem ke saath support ko contact karunga toh woh turant respond karenge, par actual mein response thoda delay hua. Jab main ek baar question pucha, toh complete answer mein thoda time laga, jo mujhe thoda frustrating laga. Lekin same time pe, jab answer mila toh woh detailed aur helpful tha, jo meri confusion ko door karne mein madad kiya. Maine especially dialer mein issues report kiye the, aur unhone follow-up kiya, jo acha experience tha. Lekin jo initial delay tha usse thoda disappointment toh hui. Training sessions mein bhi kuch topics clear nahi the jab tak maine dusre session attend nahi kiye. Lekin overall, support team ka attitude positive tha aur woh koshish karti thi ki problems solve kar saken. Mujhe laga ki main unke saath achha communication bana sakta hoon, bas thoda fast response hona chahiye tha jo mera experience aur improve kar sakta tha.

Sachin RaoWest Bengal, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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