Support mila jo expect kar rahi thi, thoda aur consistent hota to acha hota
Mujhe laga tha ki WFHI ki support thoda zyada proactive hogi, especially jab main training ke dauraan software ke dialer aur database features samajh rahi thi. Jo telephonic support mila, wo warm tha aur representatives patience se sune, par kabhi kabhi thodi delay hoti thi response mein. Training sessions themselves kaafi clear the aur onboarding smooth tha, par support mein thoda aur consistency hone ki zarurat thi. Mujhe jo pehle se hope thi, usse match karta tha daily queries lekar jawab dena, lekin advanced concerns mein thoda wait karna padta tha. Overall, main satisfied hoon kyunki sab clear hua aur main kaafi confident ho gayi thi system use karne mein, magar thoda zyada prompt communication support se expected tha. Phir bhi yeh experience itna tha ki main aage bhi use karungi aur recommend karungi un logon ko jo remote workflows chalate hain.