2 out of 52 of 5Verified purchaseSupport and communication
Support mila jaldi, par response inconsistent bhi tha
Support team thodi hit and miss thi. Jab maine call kiya toh response mila achha tha, unka tone friendly bhi tha. Par kuch cases mein response lene mein dher ho gayi, jisse mujhe thoda frustration hua. Training ke questions poochte huye, kabhi-kabhi mujhe lagta tha ki mujhe baar baar dohraana pad raha hai apna issue. Dialer or database mein kuch problems aye, toh unhone waise toh help ki, lekin delay tha. Main appreciate karti hoon wo effort jo support wale karte hain, par inka communication process thoda better hoga toh experience aur banta. Billing aur payment steps mein koi problem nahi thi, vo smooth rahe. Overall, main thoda pleased bhi hoon support se, par thoda aur responsive hone ki zarurat thi.