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WFHI review

support mila but itna time laga, patience rakhni padhi

2 out of 52 of 5Verified purchaseSupport and communication

support mila but itna time laga, patience rakhni padhi

Honestly mujhe support se jo help chahiye thi, woh mil gayi thi but us tak pahunchne mein kaafi der ho gayi. Kabhi kabhi software ke features samajhne mein issue hota tha, aur jab support ko call karta tha, toh wait time zyada hota tha. Database feature thoda complex tha aur uska integration samajhna bhi mushkil tha mere liye. Calling tool use karte waqt bhi mujhe kuch confusion hui aur jab main telephone pe support staff se baat kar raha tha, unka response thoda slow tha. Invoice process samajhna theek tha, par sign-up se lekar jo software use karne ka phase tha, usmein thodi zyada waiting hui. Automatic updates ka system toh theek tha, par kabhi kabhi update ke baad kuch features properly work nahi karte the. Overall, mujhe lagta hai ki software ka design accha hai, par communication aur quick help mein thoda improvement ho sakta hai. Main definitely recommend karunga ki support team thoda aur fast response provide kare, taa ki jo customers hain unka experience aur better ho sake. Time hi sabse bada issue tha yahaan aur uske bina experience thik ho sakta tha.

Madhav KelkarJammu and Kashmir, IndiaExperience: Published:
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